TikTok expands mental health support in SSA, unveils new safety tools

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US President Donald Trump announced on June 17, 2025, that he had extended the deadline to sell TikTok an additional 90 days. © Dado Ruvic, Reuters archives

TikTok, a popular short form video platform, has announced the expansion of its global mental health fund and the introduction of innovative in-app safety tools aimed at bolstering digital well-being across Sub-Saharan Africa.

Valiant Richey, TikTok Global Head of Trust and Safety Outreach and Partnerships, said in a statement on Thursday that the platform is commitment to providing a safe and supportive space for users.

Richey said it was also particularly for young individuals to explore and navigate complex emotion.

He said that the announcement was made at TikTok’s inaugural Digital Well-being Summit held in Johannesburg.

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The global head said that in a move to empower users to better manage their online experience, TikTok launched a guided meditation feature within its “Sleep Hours” setting.

According to him, this in-app well-being experience is automatically activated at 10.00 p.m. for users under 18 years old, while older users have the option to enable it.

TikTok stated that research indicates mindful meditation can improve sleep quality and contribute to healthier nighttime routines.

According to him, significant highlight of the summit was the unveiling of a comprehensive set of new resources and partnerships.

“These include the extension of TikTok’s $2.3 million global mental health fund to support organisations in Sub-Saharan Africa.

“Additionally, the platform will be expanding local in-app helplines and has introduced an industry-first guided meditation feature available to all TikTok users.

“These initiatives build upon ongoing campaigns like #MentalHealthMatters, which aims to encourage positive mental health practices globally,” he said.

According to him, the expansion of TikTok’s Mental Health Education Fund marks a crucial step in the platform’s commitment to mental health support in Africa.

He said that three Sub-Saharan African organisations have been selected as the initial recipients of this funding and platform support the South African Depression and Anxiety Group (SADAG), the Mentally Aware Nigeria Initiative, and Kenya’s Mental360.

Richey said that these organisations would utilise the resources to develop culturally relevant, evidence based content aimed at raising awareness, reducing stigma, and fostering open conversations about mental health within their respective communities.

Furthermore, TikTok is extending its in-app helpline resources across Africa, following successful pilot programmes in Europe.

He said that in the near future, users in select African countries would have direct access to local helplines within the app when reporting content related to suicide, self-harm, hate speech, and harassment.

According to him, this builds upon existing features that connect users to mental health resources when reporting bullying and harassment.

The global head said these partner organisations would offer vital support services, including counselling and psychological assistance.

‘’To further strengthen its commitment to online well-being in Africa, TikTok has partnered with the World Health Organization (WHO) to introduce new Mental Health Ambassadors’’.

This group of verified healthcare professionals from the WHO Fides Network includes: Sanam Naran (South Africa), Dr Claire Kinuthia (Kenya), Doctor Wales (Nigeria), and Doctor Siya (South Africa).

Since its inception in 2023, TikTok’s Mental Health Education Fund has reportedly generated over 173 million content impressions and attracted more than 600,000 new followers for participating organisations worldwide.

South Africa’s Minister of Basic Education, Hon. Siviwe Gwarube, lauded the efforts of the private sector in promoting digital literacy and creating a safer online space.

She emphasised the shared responsibility of both the government and private entities in empowering young people and connecting them to the digital world.

The Digital Well-Being Summit underscores TikTok’s ongoing strategy to proactively address digital harm through a combination of technological innovation, strategic collaborations, and a user-centric approach.

Yusuf Akoojee, Marketing Director at Spectra, a partner for the summit, expressed excitement about the collaboration with TikTok.

Akoojee shared vision of creating digital environments that prioritise both innovation and safety for communities globally.

(NAN)

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